You can reach us by:. Email: support@autoseatzone.com. Live chat via our website. Instagram/Facebook DMs. SMS (if you’ve received texts from us)

You can reach us by:<ul data-start="6638" data-end="6771"><li data-start="6638" data-end="6673">Email: <a data-start="6647" data-end="6671" rel="noopener">support@autoseatzone.com</a></li><li data-start="6674" data-end="6703">Live chat via our website</li><li data-start="6704" data-end="6730">Instagram/Facebook DMs</li><li data-start="6731" data-end="6771">SMS (if you&#x2019;ve received texts from us)</li></ul>

How can I contact customer service?

Our team operates Monday to Friday, 10 am – 4:30 pm EST. We aim to respond within 24–48 hours.

Our team operates Monday to Friday, 10 am &#x2013; 4:30 pm EST. We aim to respond within&#xA0;24&#x2013;48 hours.

When will I get a reply?

Use our chat assistant Miles on the website or reply to your order confirmation email.

Use our chat assistant Miles on the website or reply to your order confirmation email.

What’s the fastest way to get help?

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Auto Seat Zone

Need help or have a question that’s not listed? Here’s how to reach us or get quick answers.

Contact & Support

How do I place an order?

Do I need to send pictures of my seats?

Can I customize the color or embroidery?

Can I cancel or change my order?

Why is the price higher than other covers online?

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Ordering & Customization

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A Step-by-Step Guide: DIY Seat Cover Installation

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Tips for Easy & Secure Installation of Your Custom Fit Car Seat Covers

Troubleshooting Checklist: Common Problems & Solutions

Removing Stains & Eliminating Odors from Your Custom Fit Car Seat Covers

Keeping Your Auto Seat Zone Covers in Top Shape: Regular Checks for Wear & Tear

Installation & Care

How long does delivery take?

What shipping carriers do you use?

Will I pay customs fees?

How do I track my order?

My tracking hasn’t updated—what should I do?

Do you offer free shipping?

Do you ship worldwide?

Do you offer expedited shipping?

What if my package gets lost or arrives damaged?

Shipping & Delivery

What vehicles do you support?

What materials are your seat covers made from?

What’s included in the package?

Will the seat covers affect airbags or sensors?

Are the seat covers waterproof?

Product Information & Fitment

What is your return policy?

How do I make a return?

What happens after I send a return?

Do you offer a warranty?

My seat covers don’t fit—what should I do?

Returns, Refunds & Warranty

What payment methods do you accept?

Can I pay in installments?

I forgot to apply my discount—what can I do?

Can I buy a gift card?

Is my payment information secure?

How do I apply promo/discount codes?

Payments & Promotions